Terms and Conditions

About Equipment Manager

Equipment Manager is a subscription-based software service provided by Yotta Information Systems (Pty) Ltd ("Yotta", "we", "us", "our"). These Terms and Conditions govern your use of the Equipment Manager platform.

By creating an account or using Equipment Manager, you agree to these terms.

1. Service Description

Equipment Manager provides web-based software for:

  • Equipment and asset tracking and management
  • Maintenance scheduling and records
  • Location and assignment tracking
  • Reporting and analytics
  • User access controls and permissions

2. Eligibility and Account Creation

Who May Use Equipment Manager

  • Businesses and organisations requiring equipment management
  • Individuals acting on behalf of their employer or business
  • Users must be 18 years or older
  • Users must provide accurate registration information

Account Security

  • You are responsible for maintaining your account security
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorised access
  • You are liable for all activities under your account

3. Subscription Plans and Billing

Subscription Plans

  • Equipment Manager offers various subscription tiers
  • Plan details, features and pricing are available on our website
  • We may modify plans and pricing with reasonable notice

Free Trials

  • Free trials are available for evaluation purposes
  • Trial limitations and duration are specified during signup
  • Trials convert to paid subscriptions unless cancelled

Billing and Payment

  • Subscriptions are billed monthly or annually in advance
  • Payments are processed securely through our payment providers
  • All fees are exclusive of applicable taxes
  • Failed payments may result in service suspension

Cancellation and Refunds

  • You may cancel your subscription at any time through your account
  • Cancellation takes effect at the end of your current billing period
  • We do not provide refunds for partial months or unused portions
  • You retain access to your data for 30 days after cancellation

4. Acceptable Use

Permitted Use

  • Use Equipment Manager for legitimate equipment management purposes
  • Comply with all applicable laws and regulations
  • Respect other users and our staff

Prohibited Activities

  • Do not attempt to reverse engineer or copy our software
  • Do not use the service for illegal activities
  • Do not upload malicious code or attempt to breach security
  • Do not violate intellectual property rights
  • Do not use automated systems to access the service without permission

5. Your Data and Content

Data Ownership

  • You retain full ownership of all data you input into Equipment Manager
  • We do not claim any ownership rights over your business data
  • You grant us permission to store and process your data to provide the service

Data Export and Portability

  • You can export your data at any time through the platform
  • Upon request, we will provide your data in standard formats
  • Data export features may vary by subscription plan

Data Backup and Recovery

  • We maintain regular backups of your data
  • While we take reasonable precautions, you should maintain your own backups
  • We are not liable for data loss beyond our control

6. Intellectual Property

Our Rights

  • Equipment Manager software, design, and content are owned by Yotta
  • Our trademarks, logos, and branding materials are protected
  • You may not copy, modify, or redistribute our platform

Your Rights

  • You retain rights to your business data and content
  • You may use Equipment Manager according to these terms
  • You grant us limited rights to display your company name as a customer (unless you opt out)

7. Service Availability and Support

Service Level

  • We aim to maintain high availability and performance
  • Scheduled maintenance will be announced in advance
  • We do not guarantee 100% uptime due to factors beyond our control

Support

  • Support is provided via email and online help resources
  • Support level depends on your subscription plan
  • We aim to respond to support requests within reasonable timeframes

Platform Updates

  • We regularly update Equipment Manager with improvements and new features
  • Updates are included in your subscription
  • We may occasionally require temporary service interruptions for updates

8. Privacy and Security

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which forms part of these terms.

9. Limitation of Liability

Service Limitations

  • Equipment Manager is provided "as is" without warranties
  • We disclaim warranties of merchantability, fitness for purpose, and non-infringement
  • Your use of the service is at your own risk

Liability Limits

  • Our liability to you is limited to the fees you paid in the 12 months before the claim
  • We are not liable for indirect, consequential, or punitive damages
  • We are not liable for business losses, lost profits, or lost data beyond our direct control
  • These limitations apply to the fullest extent permitted by South African law

10. Termination and Suspension

Termination by You

  • You may terminate your account at any time
  • Provide reasonable notice for large accounts requiring data migration assistance
  • You remain liable for charges incurred before termination

Termination by Us

We may suspend or terminate your account if you:

  • Breach these terms and conditions
  • Engage in prohibited activities
  • Fail to pay subscription fees
  • Use the service in ways that harm our business or other users

Effect of Termination

  • Your access to Equipment Manager will cease
  • We will retain your data for 30 days to allow export
  • After 30 days, your data will be permanently deleted
  • Termination does not relieve you of outstanding payment obligations

11. Changes to Terms

We may modify these Terms and Conditions from time to time. We will:

  • Provide reasonable notice of material changes
  • Notify you via email or through the Equipment Manager platform
  • Allow you to terminate if you disagree with changes
  • Continue operating under previous terms until you accept changes or terminate

12. Governing Law and Disputes

Jurisdiction

  • These terms are governed by the laws of the Republic of South Africa
  • Any disputes will be resolved in South African courts
  • You consent to the jurisdiction of South African courts

Dispute Resolution

  • We prefer to resolve disputes informally where possible
  • Contact us first to discuss any concerns
  • Formal disputes may be resolved through mediation or South African courts

13. General Provisions

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the complete agreement between you and Yotta regarding Equipment Manager.

Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in effect.

Assignment

We may assign these terms or our rights to a successor entity. You may not assign your account or obligations without our consent.

Contact Information

For questions about these Terms and Conditions:

Yotta Information Systems (Pty) Ltd
Email: support@equipmentmanager.co.za
Physical Address: 414 Henry Crescent, Sinoville, Pretoria, Gauteng, South Africa, 0182

Last Updated: January 2026